Question 1

What should I wear for my appointment?

Accepted Answer

It will depend on what treatment you are having done, and what area of the body is being treated, but generally you want to wear something that allows access to your treatment area. For example, if you had a shoulder issue, you might wear a tank top, if you had a lower back problem you might wear a loose t-shirt. The clinic does have shorts and gowns for you to change into if needed, but you are welcome to bring a change of clothes for yourself as well. On the inside doorknob you will find a red card that you can hang on the front to indicate that you are changing. If you have longer hair, you might want to wear it up or bring an elastic. We do have hair clips if needed.

Question 2

Can I bring someone in with me? Do I have to come alone?

Accepted Answer

You can bring someone with you! If you need to bring your child or you'd just like someone else to be with you, that is perfectly okay.

Question 3

How old does my child need to be to come alone?

Accepted Answer

There isn't a legal age limit or restriction, but generally, it is recommended that anyone under the age of 16 come in with an adult. Of course anyone over the age of 16, is welcome to bring an adult with them if they so choose.

Question 4

I'm not sure this is right for me. I am afraid/anxious about coming in.

Accepted Answer

That is perfectly okay. By no means are you required to have treatment. You can come in and just discuss everything with your practitioner, and if you decide that you don't want treatment or don't want a specific treatment, we just won't do it. Your treatment is about you, so don't be afraid of saying no. If at any point you no longer wish to have a specific treatment, we can try something else.

Question 5

What ages do you treat?

Accepted Answer

We treat people of all ages. There may be some treatments that are not suitable for children, but can we still treat them in other ways.

Question 6

I'm pregnant, can you still help me?

Accepted Answer

Yes! There will be some treatments that will not be available to you, but we can still treat you. If you have any concerns or questions about a specific treatment, you can discuss them with your provider at any time.

Question 7

Will I be sore after treatment?

Accepted Answer

It will depend on the treatment and your condition, but some soreness can be expected.  If you feel like you are having a bad reaction after the treatment or you feel like it's getting worse, give us call. Unfortunately, sometimes it does get worse before it gets better, and that can be really frustrating. If you give us a call, we will do our best to help you through it.

Question 8

I have had some tests/imaging done and would like my provider to see it. How can I get it to you?

Accepted Answer

We can request your imaging (x-rays, MRI, CT scan, etc.) or any other tests from the clinic/hospital that sent you to have them done. To do this you will need to sign our authorization form and provide some information about the test. We will need to know; what you had done, when it was done, what part of the body was it taken of, and who requested for you to have it done. For example, maybe you had an x-ray of your left knee done on January 31st of this year, and your doctor at the Thompson Clinic sent you to have it done. If you do not have an exact date or are unsure of some information, that is okay. We can still try to get it, but the more specific the better.

You can also have information sent to us directly. To do so you can request that the results be sent to us. This can be done by fax or email if necessary.

If you were sent for imaging or tests by QDoc, you will have to get the results yourself, as there is no way for us to request it.

If you have your own copy of the results, you can bring that in for your appointment and we can take a photocopy for our records.

Question 9

Do you have gift certificates?

Accepted Answer

No we do not. However, if you are already aware that someone is a patient of the clinic, you can put a credit on their file. Please keep in mind that due to patient confidentiality, reception will not be able to tell you anything about their appointment frequency or treatment type. If you do choose to have a credit applied to someone's file, we will be able to provide you with a certificate of credit. Which will have the amount of credit on file, as well as space to write a message if you so choose.

Question 10

What is the difference between chiropractors, physiotherapists, and athletic therapists?

Accepted Answer

All of these healthcare providers are able to treat musculoskeletal disorders. In many cases the treatment from each of these providers can be the exact same! They have different levels of educational requirements to complete their education, and in certain cases each provider may bring a unique perspective or skillset to help their patient. Ultimately, each of these providers are likely to help refer you to someone who is better suited to help you, if they determine they are not the best provider for you.

Question 11

A medical professional advised me not to see a chiropractor. What should I do?

Accepted Answer

It is likely your MD has identified contraindications to manipulative therapies and that is the reason for their recommendation. As a part of your assessment, the safety of individual treatment strategies will be discussed with you, if it is determined that manipulation is a risk, alternative options will be discussed. In some cases, education on your condition and exercise strategies may be all that is needed! Often your MD may not be knowledgeable that chiropractic care has a lot more to offer than manipulation alone.

FAQ

Frequently asked questions